Frequently Asked Questions
Find answers to common questions about our battery solutions and services
Do you offer battery rebuilding services?
Yes, MTO Battery specializes in rebuilding custom and discontinued battery packs using high-quality cells to meet or exceed original specifications.
How do I know if my battery pack can be rebuilt?
Most NiCd, NiMH, and Lithium-Ion packs for power tools, medical devices, and electronics can be rebuilt if the casing is intact.
What is the typical turnaround time for a repair?
Standard processing time for battery rebuilds is typically 3-5 business days from the date we receive your item.
Are your replacement batteries compatible with OEM chargers?
Yes, our batteries and rebuilt packs are designed to be 100% compatible with your original equipment manufacturer (OEM) charging systems.
How should I store my batteries for long-term health?
Batteries should be stored in a cool, dry place at approximately 40-50% charge to prevent deep discharge and cell degradation.
Do you provide bulk discounts for corporate accounts?
We offer tiered pricing for government, medical, and industrial clients. Please contact our sales team for a custom quote.